Call video systems and phones directly from VEEDEEO

Call video conferencing systems

Following some feedback from customers reporting they had troubles connecting older video conferencing systems to the cloud and, consequently, hosting video meetings, we developed the Dial Out feature. Now you can call any video conferencing system, to its IP, from your desktop VEEDEEO session, as if you were making a regular phone call.

Login to VEEDEEO and start a video meeting. At any moment you can Dial Out to a video conferencing system. To connect the video system you just called, someone must accept the incoming call – and that’s it!

To dial out to a video system, go to the side bar menu on the VEEDEEO space interface and click Call Video Room. Insert the video conferencing IP to which you plan to call. Please note the video system must be switched on to receive the call.

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This feature is free and is included in your VEEDEEO service.

You must enable your video system to receive calls, by making your system IP public. Talk to our support team to understand how to make your IP public and still safe.

Join participants by calling their phones

VEEDEEO also allows you to invite participants by phone call. From your VEEDEEO session interface, you can call any phone, landline or mobile. Just click, on the side menu, Call Phone, and add the call details, including the right country phone code and the number. The guest only needs to answer the call to join the meeting.

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This feature is not included in the VEEDEEO basic service because it has additional costs associated to the calls. Contact support@veedeeo.me to learn more about this feature or fill in the form:

Join video meetings audio only

You can now join or start any VEEDEEO meeting audio only!

You can be a participant in a video meeting and keep your camera off. You can be a listener or even say what you have to say while you are on the move or seated in a openspace.

This is a great update on VEEDEEO and is particularly useful if you do not have a webcam on your desktop but really need to attend the meeting or your bandwidth is quite poor. It also helps you avoid unnecessary interruptions during the meeting due to bad internet connection.

When you are about to join or start a VEEDEEO meeting, choose Audio only and then click START.

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All your guest can enter the meeting and choose audio only as well. If they click the link on the email invitation, they will be able to choose their entry in the meeting. They can select CALL AUDIO ONLY.

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Login to your account and try this new feature!

If you want to learn more about this feature, contact our specialist at support@veedeeo.me.

Start and reschedule your video meetings from the VEEDEEO Timeline

The VEEDEEO Timeline is now easier to use!

The menu icons on the left bar are named to help you navigate through the page without wasting any time, and some upgrades were made to improve your interaction with VEEDEEO.

So, what you can do from your VEEDEEO Timeline?

As usual, login to your account to enter your VEEDEEO Timeline, where all your scheduled and past meetings are listed.

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You can start a scheduled meeting by clicking START NEW or reschedule a past meeting by clicking COPY.

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With the COPY option you can reschedule a meeting with the same participants, time or subject – for instance, a weekly meeting about project status, or a monthly meeting with investors. This will save you time inviting participants and creating the event.

At the top of your Timeline, on the right, you can quickly join a video meeting by clicking QUICK DIAL and entering a video room number (so you can connect to a video system or equipment) or an email (so you can send the meeting link to one or more participants and they can join from their desktops or mobile devices).

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Or you can GO TO VIDEO SPACE and define the settings of enterance in the video meeting.

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All set to start your next business VEEDEEO meeting? Login to your account and explore VEEDEEO.

All in one: manage everything VEEDEEO

Manage everything VEEDEEO from the new improved Admin Dashboard

You can have a wide control of your VEEDEEO account and host your video meetings with full comfort. How?

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The Admin Dashboard gives you all the information about:

  • the number of active users and Admins;
  • the number of video meetings happening at the moment and who is hosting the meeting;
  • the capacity available for any user to start a meeting at the moment (for example, if you subscribed a dedicated instance of 16 video connections and there is a video meeting being hosted by one of the users of your account with 6 video connections, the instance still have 10 video connections available for other users to start their own video meetings);
  • all the video meetings scheduled by all users;
  • the past video meetings.

You can get reports of your users and meeting details, add new users and Admins and edit them, or open a support ticket without leaving the platform. All you need to know about your VEEDEEO account activity is in the Admin Dashboard.

Only Admins can access the Dashboard – you can have unlimited Admins, or centralize it in only one, which makes it simpler to manage your enterprise VEEDEEO account.

Login to your account to find this new feature!

 

 

Set the best definitions at the meeting entry

You are about to start a video meeting, but you forgot to set everything for the best image and audio quality. Do no worry!

From now on, you can start or join a VEEDEEO meeting and change your settings right before you enter your video space.

When you GO TO VIDEO SPACE or START MEETING, you are redirected to the meeting settings page. There you will find several options to help you optimize the meetings experience.

If you enter the meeting as the host

Choose the media source of your preference:

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If you enter the meeting as a guest

Guests can follow the invitation link on their emails. All guests are able to access to any video meeting with different types of entry:

  • using browser;
  • using video conferencing system;
  • audio only;
  • or screen-sharing only – if they only need to share a file with the other participants (for example, you are an assistant on a broadcast session, and you are supporting the speaker by showing his visual content).

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Start a video meeting to check this new entry  options.

 

Meet the new VEEDEEO interface

Having your user experience in mind, we have improved VEEDEEO interface and layout – we made it simpler, cleaner and more functional. You can easily navigate through it without wasting time learning how it works.

In this small article, we give you a quick overview of the new features and the motto to use and abuse of your VEEDEEO virtual meeting room.

Let’s have a look inside!

VEEDEEO Timeline has new navigation options

The VEEDEEO Timeline was improved – you can easily:

  • find what you need on the side menu,
  • quick dial a video conferencing number or insert a guest email to instantly join or start a video meeting by clicking on the QUICK DIAL button,
  • see the list of all scheduled and past video meetings and even copy a video meeting to keep the same details (such as participants or subject).

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>> Learn more about the new Timeline.

Manage all meetings and users in the new improved Admin Dashboard

Get the info you need to start a new video meeting, creat new users, check all scheduled meetings… Learn a little more about the new Admin Dashboard feature.

Search all meeting data in History

In the History section you can easily search by meeting date, name and account user and get a detailed report of the meeting duration, the participant list and the total minutes spent in each video meeting.

This feature makes you informed of the VEEDEEO activity in your account.

Customize your user profile

You can link you LinkedIn or Facebook account and use your profile picture from these two social media networks, or you can create your own from Gravatar. You can change your user name, phone number and the timezone.

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You have 4 ringtones for your income VEEDEEO calls. You can choose and change whenever you want.

Your profile also allows you to choose the video preferences of your meeting and broadcast sessions, as well as a link to your very own broadcast space.

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Answer all your doubts in the How to section

First of all, your video meeting is THE MOST IMPORTANT. Take a few minutes to explore VEEDEEO platform and if you need any help, check our quick guides in the How to section on the left bar. If you need further help, contact our Customer Success Manager and he will help you meet with success.

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Already excited with the new VEEDEEO features? Login to your account and find them yourself.

Why bandwidth is the most important guest of your video meetings

In this world of information on a global scale and frantic paces, bandwidth should be a major concern to any business with presence in the World Wide Web.

The web traffic is increasing and content is evolving, getting more and more sophisticated. Large files, high-resolution images and videos, the constant access to web applications. Everyone is connected nowadays, through their private and professional devices and networks. Content is consumed in seconds, as people’s attention is requested in several places at the same time.

Bandwidth determines how fast a website or web application loads on a browser and may test its visitors patience if it takes more than 15 seconds – the average time a person spends on a website according to Tony Haile, CEO of ChartbeatPeople do not want to suffer while waiting for a video to load or an email to reach their inbox. Besides, technology is raising the bar and making consumers increasingly demanding. They know what they want – and they want quality. A low bandwidth will limit and affect the quality of the content seen by the eyes of the user.

For the best video conferencing experience, bandwidth has its (very important) role as well. Bandwidth is the amount of data that can be transferred in a second and is measured in bits per second. It may determine the connection speed and ultimately interfere with the image and audio quality of your video meeting. A high bandwidth has the potential to make users happier, as their video meeting experience improves.

A slow internet connection impacts download and upload speeds. Due to our behaviour as Internet users, connections are normally set up to allow faster download speed than upload speed – that is how we can stream a video or load a website in seconds. Home networks commonly follow this tendency, but corporate networks can have similar download and upload speeds, which is fitting for video conferencing. What happens during a video call is that you send your video feed (upload) to the other connected video points, which they receive and stream (download) and send back their video feed, etc.

The ideal is to have a stable Internet connection with equal download and upload speeds for your video meetings. VEEDEEO requires a minimum bandwidth of 512 kb/s both download and upload for a HD image resolution of 720p, but we recommend a bandwidth of 1024 kb/s both download and upload for a great video experience. The higher the bandwidth, the better the quality of the image, especially if your hosting HQ video meetings with a resolution of 1080p, which require bandwidths above 4 Mbp/s upload and download speed. You can test your connection speed and predict the quality of your video meeting.

To avoid any surprises during the meeting, get informed about the bandwidth you have available so you know the limits of the download of internet videos or the upload of large files. Or, better, close all Internet-spender apps or websites you won’t need during the meeting. Then, test the connectivity before the meeting to make sure the image is as steady as possible. Bear in mind sometimes a low bandwidth is acceptable if the participants in your meeting are seated and won’t make movements and gestures that may result in motion lags or jerky movements.

But bandwidth is not the only thing to be taken into account. Connections may be affected by latency, a delay, lower or higher and measured in milliseconds, depending on several factors, such as the location of the remote servers or the network hardware. Satellite Internet connections, for instance, tend to have higher latency. If you host or join your video meetings from your desktop, bear in mind your PC should have a good processing capacity, with a good processor with a minimum speed of 1.7 Ghz and 2 cores.

Bottom line, consider investing in a good bandwidth service and technology will never let you down.

 

Why not try VEEDEEO and have meetings with image quality out of this world? 

The Golden Rules of a Successful Video Meeting

Technology is increasingly becoming a nuclear component of our daily lives and the sky doesn’t seem to be the limit in the perceivable future.

Time is definitely the biggest commodity in today’s fast paced hectic lifestyle, with humans constantly pushing the boundaries to find more and more creative ways of saving it, saving money and sparing themselves of unnecessary stress.

With the skyrocketing popularity of internet and its bandwidth, video conferencing systems have become the norm from both business and individual perspectives. Nowadays, it’s incredibly easy to record and stream video, call thousands of participants, join a multiparty call from a smartphone or tablet, as well as seeing other people in crystal-clear HD – even when they are across the globe.

But like any technology, there are still human and environmental elements that can affect its success. Just as an email will not be effective if there are typos, or a phone call may be a disaster if someone answers in a noisy shared office space, a video call won’t be productive if lighting and sound issues take over.

Therefore, successful videoconferencing is predicated on the combination of two variables: mastering technology and effectively engaging with participants.

With that in mind, make sure you put your best foot forward on all video meetings by following these Golden Rules.

1. Audio & Video Quality Testing

Arriving before a videoconference starts to test both system and interface must be literally engraved in stone. This is also the ideal way to double check aspects related with lighting and background issues. Also, and as a contingency measure, securing back channels for communication with the other participants is naturally a good practice, avoiding any communication interruptions.

2. The Importance of Lighting

Windows may work wonderfully for natural light in a home office, but on a video call, they can negatively impact the quality of light by either washing one out (excessive brightness) or by providing too much backlight (excessive darkness).

One should minimize combining outside light with indoor fluorescent lighting to prevent problems with the videoconference camera and the quality of image, assuring that the room has adequate lighting for the task at hands.

3. Eliminating Distractions

Microphones on embedded or USB webcams are extremely sensitive and can magnify distracting background noises during a call. In the same way one would go to a quiet room for a phone call, making sure that the room used for the video call is equally quiet so that all participants can focus on what matters most is a good precaution.

4. Headset Usage

Wearing headset may look a bit silly, but it can work wonders when it comes to audio quality on a video call – specially if you are calling from a computer. Not only do it virtually eliminate distracting echoes, it can also contribute to the improvement of the listening quality by other participants, since the microphone is closer to the mouth than a USB or embedded webcam.

5. To Mute or not to Mute?

When not using a headset, muting oneself while not talking for long periods is one of the best alternatives that can be enforced, since unmuted microphones can be the single most important problem communicating during a videoconference meeting. This will significantly reduce the chance of echoing and audio distortion.

6. Communication Effectiveness

Conducting oneself in a normal voice is key, as well as speaking directly to the microphone and avoiding head turning.

When sharing desktops, it is easy for one to get carried away and concentrate deeply on what one’s doing; but just like an in-person meeting, it is always a good idea to break once in awhile and re-establish eye contact with the audience.

Once talking has been initiated, going with it and assuming that everything is fine from a technological standpoint is the best policy. If any problems arise, interruption by third parties is guaranteed.

Being natural is also mandatory, as well as limiting movement to avoid screen jerkiness [if in need of walking while speaking, limit movements to a small area and walk slowly].

7. Video Conference Etiquette

When one’s microphone is on, side conversations, paper rustle or tapping sounds near it must be avoided. All sounds will be heard by the other participants and may reveal themselves to be a distraction.

Questions must be directed to a specific participant. Experiencing a few extra seconds of delay while getting an answer due to technology and distance related aspects is perfectly normal.

Looking directly at the camera as often as possible is also a must enforce rule, since it will provide the remote site with the impression that one is looking directly at them.

 

Try VEEDEEO today and start maximizing both your time and money.