The Positive Impact of Video Conferencing in IT Companies

“Adapt or perish, now as ever, is nature’s inexorable imperative.”

H.G. Wells

VC in its most rudimentary form has been around for quite a while now, but it’s literally changing the way in which we communicate, replicating and inspiring the camaraderie and empathy that any successful business should predicate its success upon.

Companies are constantly looking for new and smarter ways of investing, profiting and optimising, and one way of doing so is by means of technology; and it’s not “just” about improving communications, it’s literally about the future of workforces connectivity [both on-site and remotely] with VC.

Why so popular?

The key reasons are pretty obvious: SIMPLICITY, CONVENIENCE AND ACCESSIBILITY, and currently this is ever more the case, thanks to the fully-featured suites of mobile apps provided by numerous developers.

Recent surveys show the tremendous impact that VC can have on a business, particularly those whose employees are spread out globally; for instance; 99,2% stated that the use of VC has helped them build stronger relationships both with fellow employees as well as individuals outside their organisations; 91,7% stated they were better articulating their messages when being able to communicate face-to-face via video chat; and last but not least, over 75% stated that the use of VC services increased their productivity and enhanced their work-life balance.

>> Learn more about video conferencing <<

Plus, the latest research findings from Frost & Sullivan clearly demonstrate that cloud-based VC services market is expecting a compound annual growth rate of 20,7%, and that alone, combined with the increased globalisation of businesses, means that the market for speedy and reliable video conferencing services will only continue to grow.

Major Benefits

Significant Travel Expenses Reduction

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“Being global” is here to stay and the need to communicate at all times, has truly become the norm; in that way, VC is a stellar solution to secure significant reductions from a travelling budget perspective, and there’s just no way of denying it.

Just imagine how many international business trips one would eliminate with a high-definition VC solution in place. No brainer, right?

Plus, travel cost reduction is the easiest expense to calculate by determining the ROI of a VC solution, so, to get a real sense of how much money your company could be saving, just make an estimation on how many trips are taken annually, multiply it by the average cost associated

[travel to/from airport + airfare + per diem expenses + salary of time lost while traveling]

versus the investment in a VC solution

[equipment, network, service and training], and that’s it.

Most companies are able to justify their entire VC investment in less than three months time, and some even sooner, so what are you waiting for?

>> Create your VEEDEEO free account and try VC in the cloud <<

Increased Productivity & Efficiency

VC has had a dramatic effect on the way people do business nowadays, so what’s the point of having endless e-mail chains, when you can interact with colleagues in real-time, almost as if they were in the same room?

VC provides knowledgeable workers with the ability to easily share dynamic presentations and see actual reactions; naturally and as expected, this genuine, lifelike interaction results in faster decision making processes; in the ability to bring products to market quicker; and last but not least, in the opportunity to be more competitive.

Plus, research shows that 93% of all communication is nonverbal, so the implications are obvious since so much of sales, marketing and management comes down to it. VC allows participants to understand, process and collaborate over distance and ensures no inflection or gesture is missed or misinterpreted. For this reason, all parties involved are more likely to stay focused when video is added to the mix; decisions are faster; projects are shortened; and productivity is increased across the organisation.

Improved Management Communications

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In the same way colleagues are able to better collaborate with one another, VC can also be viewed as a way of improving management communications, since technology offers a way of strengthening relationships way beyond the mere use of a telephone or e-mail.

Since nowadays customers have access to more people within’ an organisation other than the salesperson responsible for a particular account, it’s vital that relationships extend beyond an email signature; that can only be achieved through a more lifelike interaction, such as a meeting using high-definition VC.

Enhanced Business Opportunities

With reduced travel expenses, increased productivity and efficiency and improved management communications, there’s actually time left to focus on fostering professional relationships and potentiating new business opportunities, thus allowing the ultimate flexibility of working from wherever, whenever.

Improved Work & Life Balance

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Any Team Manager knows that high morale translates into higher productivity, right?

Still, due to the pretty hectic lives that pretty much everybody is faced with nowadays, excessive business travel can not only burn out employees, but most importantly, contribute to familiar tensions and even “cripple” relationships.

By implementing VC within’ an organisation, one can guarantee that employees make meetings on-time and minimize the stress levels of a poor work & life balance.

BOTTOM LINE, VC technology has been globally embraced and is currently perceived as a mandatory tool, contributing to higher levels of productivity, increased morale and far more business opportunities, which is something that every organisation should strive for at all times.

 

What now?

Make these benefits come true. Put everyone at your organization trying VEEDEEO for free.

How Video Conferencing Helps Boost Business and Reputation

The Business Landscape has suffered dramatic changes in recent years, and the only way to stay competitive in an increasingly global and virtual environment is by means of embracing technology and being an EARLY ADOPTER.

Unified communications and collaboration are radically changing the way people work, and video conferencing in particular, has proven to be a major asset to companies looking to make the most out of face-to-face interaction, while cutting costs at the same time.

BOTTOM LINE… Video Conferencing offers an extremely attractive ROI!

Things Will Never Be The Same Again

Currently, the number of employees working on remote locations or from home continues on the rise, but rarely “seeing” their colleagues, business partners and customers “in the flesh” most of the time.

In a knowledge based economy, in which information, ideas and execution are what separates leaders from followers, making sure that the best ideas are shared and acted upon ASAP is crucial, but employees collaboration proves itself to be challenging most of the times.

The need for better optimization is leading to the emergence of new communication tools, such as integrated audio, web and video conferencing systems, thus allowing employees, teams and communities to share information and connect with each other, while eliminating all sorts of geographic and cultural boundaries, and yes, using a SINGLE INTERFACE.

Where does video conferencing fits in? By allowing companies to be more competitive, since research clearly states that people understand more, when they actually see people speaking, rather than just listening to their voices.

>> Try cloud video conferencing and see what it can do for your business <<

Also, today’s video conferencing solutions are fairly easy to use even for the “technologically challenged”, being even more valuable when they’re part of a broader audio and web solution, since users can share slides, edit docs and truly collaborate in real time, despite being across the globe from one another if that happens to be the case.

The New ROI? ROVC – Return on Video Conference

Cost efficiency is probably the number one response that you’ll get from most managers in terms of what’s the most important and deciding factor when it comes to business optimization, but make no mistake: productivity and optimized response cycles are just as important, if not more.

With that in mind, companies need to be prepared to deliver the best available technology to the right individuals, making sure the transition goes as smooth as possible; also, they are realizing that PC Based Video Conferencing offer the most cost-effective way to extend the benefits of visual communication to every employee who actually needs it.

Video conferencing offers tremendous ROI, most of the times paying itself in a matter of months; just think of the money you’ll be able to save on traveling expenses, not to mention the importance of employee productivity, that instead of being in transit, can actually use that time to work. Pretty much a no brainer, right?

Last, but not least, video conferencing also plays a key role in facilitating the integration process for remote employees within the group, translating into more productive meetings as well as in the shortening of response cycles and decision making.

Video Conference Solutions – What To Look For?

The answer is RSUC – Reliability, Security, Usability and Cost Effectiveness.

Reliability

Like all technology, it’s critical that the solution for which you opt ideally works 100% of the time for each and every user, regardless of their respective network connectivity; since more and more employees rely on it to eliminate in-person events; plus, it should also be easily scalable as it proves itself to be necessary moving forward.

Security

Security is the name of the game, and alike any transversal tool within an organization, it is fundamental that the technology is extremely secure, as well as easily manageable from an IT Department perspective.

Usability

Regardless of how technologically skilled employees are from top to bottom of the organization, the ideal solution is that the presented system is pretty intuitive and straightforward, thus eliminating the need of significant training and/or formation; yes, even for the layman.

Cost Effectiveness

To prove itself highly valuable, the video conferencing technology must be available to everyone within the organization and not just a select few. Desktop video solutions are flexible, since they allow access from any PC or Mobile Device, but technology is now able to join the best of both worlds – meetings in the comfort, space and quality of a room-based system and monetize the investment while linking different systems at the same time in the same meeting.

To sum it all up, in this Global Network in which we are ON all the time, advanced communications and collaborative technologies age changing the way business are made, potentiating productivity, eliminating expenditure and dramatically reducing response cycles.

With all of it said, what are you waiting for?


Try VEEDEEO today and give one step towards maximizing both your time and money.

The Top 5 Reasons to Fall In Love With Veedeeo

Whether we assign a dollar value to it or not, time is currently the greatest commodity on the planet… period. Just think about how much of one’s typical work week is spent stressed about not having enough time to complete this or that task, reaching goals, meeting deadlines, delivering on time, and the list goes on and on.

No matter how anybody slices it, there are only 24 hours in a day, hence, Time is Limited. Yet, when one learns how to take control of time, its ability to focus improves, and with increased focus, comes increased efficiency, meaning, accomplishing more with less effort.

It also translates into better decision making, since through effective time management one can eliminate the pressure that comes from feeling that there’s just not enough time. Feeling calm and in control, decreases vastly the risk of making rushed decisions.

With this in mind, the multiplicative effect of time management it’s pretty straightforward.

Good time management allows one to accomplish more in a shorter period of time, which leads to more free time, which allows taking advantage of learning opportunities, lowering stress levels, enhancing focus and ultimately, SUCCESS.

This is where VEEDEEO steps in, putting video at the center of your company’s collaborative strategy; allowing to meet instantly with teams, clients and partners across the globe using just a browser or an existing video conference room; and allowing to broadcast your brands to the world, engaging with customers in captivating and immersive online video experiences.

The future of video communication is NOW and the SKY is definitely NOT THE LIMIT.

Reasons to fall in love with VEEDEEO? Honestly, quite a lot… bare with our self modesty; still, let’s focus on the one’s we consider to be our Top 5 for now.

1. SAVE, SAVE AND SAVE SOME MORE

Forget about travel hassles and associated costs and start putting technology at the forefront of your company, maximizing efficiency and reducing expenditure. Make use of your existing video conference equipments, computers or mobile devices to meet remotely with anyone around the globe.

VEEDEEO enables you to use your existing video conferencing rooms to connect with external contacts anywhere, with the possibility of guests connecting via browser, or via their own SIP | H323 Video Systems, assuring the best possible experience.

Test Your SIP | H323 System Connectivity For Free

 

2. THE WORLD YOUR OFFICE AWAY

Meetings in Silicon Valley, Hong Kong and London… in the same day?

Yes it’s possible, and all while comfortably seated in your video conference room.

The applications are numerous as one can imagine. It can be used to display new products and services to clients worldwide; to host seminars for professionals; to broadcast video in real-time to hundreds of people to make internal announcements or public releases; to provide training through video in real-time broadcasting sessions; all, just a click away.

Do Your First Broadcast For Free

 

3. BUSINESS AT THE SPEED OF LIGHT

In need of closing major deals and literally racing against the clock? Just stop wasting your time and money travelling around. Initiate video meetings with partners and clients in a matter of seconds and get things done faster than you ever imagined.

 

4. IT’S ALL ABOUT PRODUCTIVITY

Using our high quality video services, colleagues can exchange ideas, customer service can better satisfy customers and investor relations managers can advise shareholders. At a glance, Great Results = Highly Motivated Teams.

Deliver personalized and innovative video experiences to your customers, by means of creating direct video communication channels and having your sales and support teams eye-to-eye with them.

Innovate communication methods by use of video as the main contact channel, increasing trust and interactivity in the process; bring video to your brick and mortar stores to put clients in direct contact with experts at your offices and help desks.

Sounding way to complicated to implement? Not at all. Our Application Programming Interfaces [API’s] provide an easy deployment and with only a few lines of code, you can have a surprising video communication tool available in your website.

Request a Pilot For Your Website or Store

 

5. INFRASTRUCTURE COST REDUCTION

Extend your video conferencing infrastructure with our cloud video service. Have easy and instant access to video meetings with several points without investing in new equipments or expensive maintenance services. VEEDEEO enables you to have a video MCU instantly available in the cloud.

 

All summed up, at the end of the day it’s all about STAYING AHEAD OF THE COMPETITION.

Make your company stand out of the crowd with an incredibly fast, universal and innovative service powered by video collaboration, improving productivity and teamwork, while surprising partners and customers with cutting edge video communication tools.

 

NOT ON BOARD YET? Try VEEDEEO today and start maximizing your time and money.

The Golden Rules of a Successful Video Meeting

Technology is increasingly becoming a nuclear component of our daily lives and the sky doesn’t seem to be the limit in the perceivable future.

Time is definitely the biggest commodity in today’s fast paced hectic lifestyle, with humans constantly pushing the boundaries to find more and more creative ways of saving it, saving money and sparing themselves of unnecessary stress.

With the skyrocketing popularity of internet and its bandwidth, video conferencing systems have become the norm from both business and individual perspectives. Nowadays, it’s incredibly easy to record and stream video, call thousands of participants, join a multiparty call from a smartphone or tablet, as well as seeing other people in crystal-clear HD – even when they are across the globe.

But like any technology, there are still human and environmental elements that can affect its success. Just as an email will not be effective if there are typos, or a phone call may be a disaster if someone answers in a noisy shared office space, a video call won’t be productive if lighting and sound issues take over.

Therefore, successful videoconferencing is predicated on the combination of two variables: mastering technology and effectively engaging with participants.

With that in mind, make sure you put your best foot forward on all video meetings by following these Golden Rules.

1. Audio & Video Quality Testing

Arriving before a videoconference starts to test both system and interface must be literally engraved in stone. This is also the ideal way to double check aspects related with lighting and background issues. Also, and as a contingency measure, securing back channels for communication with the other participants is naturally a good practice, avoiding any communication interruptions.

2. The Importance of Lighting

Windows may work wonderfully for natural light in a home office, but on a video call, they can negatively impact the quality of light by either washing one out (excessive brightness) or by providing too much backlight (excessive darkness).

One should minimize combining outside light with indoor fluorescent lighting to prevent problems with the videoconference camera and the quality of image, assuring that the room has adequate lighting for the task at hands.

3. Eliminating Distractions

Microphones on embedded or USB webcams are extremely sensitive and can magnify distracting background noises during a call. In the same way one would go to a quiet room for a phone call, making sure that the room used for the video call is equally quiet so that all participants can focus on what matters most is a good precaution.

4. Headset Usage

Wearing headset may look a bit silly, but it can work wonders when it comes to audio quality on a video call – specially if you are calling from a computer. Not only do it virtually eliminate distracting echoes, it can also contribute to the improvement of the listening quality by other participants, since the microphone is closer to the mouth than a USB or embedded webcam.

5. To Mute or not to Mute?

When not using a headset, muting oneself while not talking for long periods is one of the best alternatives that can be enforced, since unmuted microphones can be the single most important problem communicating during a videoconference meeting. This will significantly reduce the chance of echoing and audio distortion.

6. Communication Effectiveness

Conducting oneself in a normal voice is key, as well as speaking directly to the microphone and avoiding head turning.

When sharing desktops, it is easy for one to get carried away and concentrate deeply on what one’s doing; but just like an in-person meeting, it is always a good idea to break once in awhile and re-establish eye contact with the audience.

Once talking has been initiated, going with it and assuming that everything is fine from a technological standpoint is the best policy. If any problems arise, interruption by third parties is guaranteed.

Being natural is also mandatory, as well as limiting movement to avoid screen jerkiness [if in need of walking while speaking, limit movements to a small area and walk slowly].

7. Video Conference Etiquette

When one’s microphone is on, side conversations, paper rustle or tapping sounds near it must be avoided. All sounds will be heard by the other participants and may reveal themselves to be a distraction.

Questions must be directed to a specific participant. Experiencing a few extra seconds of delay while getting an answer due to technology and distance related aspects is perfectly normal.

Looking directly at the camera as often as possible is also a must enforce rule, since it will provide the remote site with the impression that one is looking directly at them.

 

Try VEEDEEO today and start maximizing both your time and money.

New Year, New Ways of Doing Business

VEEDEEO has created a new enterprise communication tool for sales, marketing and customer service teams. Any brand or business can now make available on their websites a video-chat channel as an alternative to forms or written messages that sometimes takes a while to be answered.

This new tool can be deployed as a common button or a small “call to action” video – a serious invitation for endless creativity – on any page of the website, or on the reference of a particular product or service. By clicking the video-chat button, the visitor of the website will automatically start a face to face call with an assistant of the company.

The possibilities are huge. With only a few lines of code any brand or company can have one or more video communications channels with several assistants at hand to answer to all prospects and customers that come by their website – just like in a regular call center or help desk.

Besides having this tool available in any website accessible by any internet traveller, regular customer, curious or brand aficionado, stores or business establishments can provide counters with computers dedicated to video-chats in their B&Ms. This might be an interesting way to reach more customers and keep them instead of having people waiting in line for their turn to be served.

3 Reasons why we recommend it

1. Offer a faster and ultra-personalized customer support

Written messages may be confusing or lacking information because of synthase errors or difficulty to convey the message through writing. The process of uncovering what the client needs may take longer that is acceptable for both parts. A phone call is usually more productive than an email, so imagine the perks of a video call. It is more engaging for the customer and, for the assistant, this represents a good way to evaluate the potential interest and the real necessity of the person. This way they present them the best solution and pricing plan and avoid boring customers with inadequate alternatives.

2. Put sales in immediate contact with prospects

Do not spend another day or week waiting for a prospect to turn into a customer, risking failure. In minutes sales teams can evaluate each lead potential and perform their magic. When people are interested in a specific product or service but do not know any brand yet, they attack several fronts in order to get the more advantageous resolution. If you are not ready to respond in the least time possible, you risk losing clients. Instead give them the chance to immediately contact any assistant or specialist and be surprised with irrefutable efficiency.

3. Improve your brand credibility

Maybe it is an overused phrase, but in this demanding new world, companies need to stand out from their competition. Quality and price are, of course, the main attractions, but there are more and more similar products and services on the menu, so the big difference may rely on the customer service that is provided – prompt, straight and targeted.

People who interact with brands will absorb, above everything else, experiences. It’s up to all brands to turn them positive or negative. It is not necessary to offer the most inspiring or creative experience – customers like to be treated like VIPs, no matter how much money they will spend on the brand, and sometimes a good support service is enough to entice and bind them. They will return for more, become regular consumers of the product or service, even recommend them to others.

By investing in a good relationship with customers, brands and companies are building a (good) reputation.

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Start innovating right now. Test VEEDEEO with no commitment and take the acid test.

If you want to learn more about the new API deployment, drop us a line.

Workspaces are changing: is yours ready to the future?

You might be aware of the changes in workspaces.

Spaces are being redesigned, work tools and data storage are turning digital, mobility and remote work are becoming regular. People are encouraged to collaborate spontaneously and to exercise their creativity like never before. We are no longer confined to isolated cubicles with only one telephone to communicate with the outside but are, instead, integrated in dynamic open spaces.

Unless you work in a company from the 19th century where digitalization is still seen as unnecessary, you have contact with web and mobile applications and – even better – terms like BYOD (bring your own device) or Internet of Things (IoT).

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Thanks to technology and mobile devices, workspaces can be carried with us to anywhere in the world, which demands the possibility of real-time communications. Digital workspaces somehow replicate the physical ones – you must be able to communicate as immediately as if you were in an open space. We mean voice, video and content sharing.

Internet has overtaken the workspace and molded the way people interact and collaborate with colleagues and customers. Software requires less and less installation as a lot of web apps have been developed to be instantly accessible through browser with a login. These are cloud-based solutions created and designed to facilitate your work and save you time and patience. The apps are always being upgraded so you deal with the latest versions and still keep your content and data intact.

>> Try VEEDEEO cloud for free <<

These new digital possibilities also affect the video conferencing usage within enterprise environments. Cloud-based video platform services are widening the access of more and more people to video conferencing in professional contexts. According to Gartner, enterprise video conferencing will increase 400% until 2019.

And why is that?

These solutions are extensions of in-house equipments or commodity endpoints, such as video cameras, screens and microphones, giving the term IoT perfect sense. These VaaS (Video as a Service) platforms provide the scalability and interoperability business demands, contributing to effectively reduce costs. They simplify connections between devices and systems – mobile, desktops or equipment-based video conferencing rooms – making it easier to an average internet user to schedule, start and manage their own video meetings without assistance.

And that is exactly what people need – simple, safe, easy to use solutions we won’t waste time trying to figure out how they work. After all, time is money!

Interested in giving your equipment a push? Give VEEDEEO a try.

5 Reasons why your company should adopt video conferencing

Video is the future.

It is overtaking other forms of communication, not only within the corporate context, but also amongst people during their everyday life. Smartphones, tablets and laptops allow video meetings from any point of the globe and there are plenty of (great) solutions available for all needs.

Of course, mobility is a plus, but in a world where globalization is a fact, meaning businesses are conducted between China, Europe and the USA simultaneously, companies have to find a way to lower their costs. Imagine meetings in Hong Kong, London, New York and Rio de Janeiro in only one week. It is unsustainable for any budget and for the patience and physical capacity of any human being.

That is why companies are embracing video conferencing. But if you are not yet seduced, we give you 5 good reasons to start thinking about it.

>> Host your video meetings in the cloud and be everywhere in the world without leaving your office <<

1. The best deals are made face to face

The great quality of the video equipments and devices commercially available today can make remote meetings very similar to face to face meetings. Any collaborator may sit at a video conference room with colleagues, partners or clients from anywhere in the world without even leaving their companies. It is more comfortable, safer and faster – and represents huge savings in your company’s budget at the end of the month.

2. Turn your teams into super teams

Video is an excellent alternative to emails, phone calls or any kind of written messages. Through video conference, scattered teams can meet as if they were together in the same room and make things happen in real time. Video conferencing improves the workflow of remote co-workers – they become more productive, information losses are avoided and projects are implemented more quickly. Besides, recent studies indicate that workers feel closer to their remote colleagues when they use video conferencing.

3. Share your message with more people at the same time

In only one video meeting you can gather an unlimited number of people. You can have 200 participants attending from one single video endpoint. It is indeed a great privilege to talk to the largest possible audience, avoiding information losses and the annoying tales about what was said – or not – during the meeting.

4. Direct your most valuable resources to what matters the most

Let’s face it. If your company has business with companies from other countries or even continents, meeting with partners or clients may turn into a headache. Travel is expensive and exhausting. Video conferencing replaces unnecessary travel, time wasted and stress. In minutes you can meet anyone you need with ease and join a group of people at a fraction of the cost of what you would spend with only one travelling person. Spare your employees and save your budget to invest in your product or service. Let technology do the rest. Afterall, it was created to help you!

5. Be always one step ahead

The business world is fast paced. No one wants to fall behind. So why wait to check the status of a project? Or close an important deal? Video allows you to closely monitor the evolution of your business, giving you the competitive advantage over your competitors.

What now?

Give video conferencing a try and do the math – it’s not rocket science.

Countdown to the VEEDEEO european tour

3… 2… 1…

A VEEDEEO team will be travelling through Europe in the next weeks to attend three of the biggest european events for startups. The first stop will be the Wolves Summit, an event born in Poland this year, but with a fast growth. VEEDEEO has been selected as one of the 300 best startups and will compete at the Great Pitch for a prize of $100.000 in investment. The Wolves Summit connects investors and startups intensively, giving not only training for startups, but also focusing its program in several moments of networking, chats with investors and, of course, the pitches.

Then VEEDEEO is heading north, to Ireland, to exhibit at the biggest startup and technology fair in Europe – the Web Summit. VEEDEEO was selected as part of the ALPHA program and will be presenting its features to all the visitors of the summit. This is the last year Web Summit will be held in Dublin (at least for the next three years).

The european tour ends in Helsinki, Finland, at the Slush, a dynamic and fast paced event for startups.

VEEDEEO is looking for investors and partnerships, so expectations are high.

Wish us a great journey!

VEEDEEO partners with Orcinus

VEEDEEO is proud to announce its partnership with Orcinus, a portuguese company with more than 15 years of expertise in the IT world.

Orcinus represents Avaya, one of the biggest video conferencing systems and equipments provider, in Portugal, but its product and service portfolio includes unified communications solutions for several user profiles, cloud computing and audio conferencing and video conferencing equipment. Orcinus has also entered the african market.

Being a cloud solution, VEEDEEO is a good complement to any video conferencing system, and Orcinus saw a great opportunity to increase its product portfolio. According to Carlos Basto, CEO of Orcinus, “after doing tests between our video rooms and the VEEDEEO cloud, I was even more convinced of the success of this partnership”.

Find more about Orcinus.

New website, new roads to ride

VEEDEEO has a new website – finally. It means new video roads to ride.

We have three directions available to every company who needs a video revolution in its workplace:

  • video connectivity, the fastest lane to link different video conferencing protocols, overtaking network barriers and keeping all video meetings safe;
  • cloud MCU, the shortcut to host multipoint video meetings with a low investment – and great quality;
  • personal video spaces, speeding up to make video collaboration a work standard in every company – imagine all your co-workers meeting anytime, from anywhere, whenever needed as easily as making a phone call.

If you want to know more about what VEEDEEO can do for your company, get in touch. We look forward to hearing from you.