The Positive Impact of Video Conferencing in IT Companies

“Adapt or perish, now as ever, is nature’s inexorable imperative.”

H.G. Wells

VC in its most rudimentary form has been around for quite a while now, but it’s literally changing the way in which we communicate, replicating and inspiring the camaraderie and empathy that any successful business should predicate its success upon.

Companies are constantly looking for new and smarter ways of investing, profiting and optimising, and one way of doing so is by means of technology; and it’s not “just” about improving communications, it’s literally about the future of workforces connectivity [both on-site and remotely] with VC.

Why so popular?

The key reasons are pretty obvious: SIMPLICITY, CONVENIENCE AND ACCESSIBILITY, and currently this is ever more the case, thanks to the fully-featured suites of mobile apps provided by numerous developers.

Recent surveys show the tremendous impact that VC can have on a business, particularly those whose employees are spread out globally; for instance; 99,2% stated that the use of VC has helped them build stronger relationships both with fellow employees as well as individuals outside their organisations; 91,7% stated they were better articulating their messages when being able to communicate face-to-face via video chat; and last but not least, over 75% stated that the use of VC services increased their productivity and enhanced their work-life balance.

>> Learn more about video conferencing <<

Plus, the latest research findings from Frost & Sullivan clearly demonstrate that cloud-based VC services market is expecting a compound annual growth rate of 20,7%, and that alone, combined with the increased globalisation of businesses, means that the market for speedy and reliable video conferencing services will only continue to grow.

Major Benefits

Significant Travel Expenses Reduction

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“Being global” is here to stay and the need to communicate at all times, has truly become the norm; in that way, VC is a stellar solution to secure significant reductions from a travelling budget perspective, and there’s just no way of denying it.

Just imagine how many international business trips one would eliminate with a high-definition VC solution in place. No brainer, right?

Plus, travel cost reduction is the easiest expense to calculate by determining the ROI of a VC solution, so, to get a real sense of how much money your company could be saving, just make an estimation on how many trips are taken annually, multiply it by the average cost associated

[travel to/from airport + airfare + per diem expenses + salary of time lost while traveling]

versus the investment in a VC solution

[equipment, network, service and training], and that’s it.

Most companies are able to justify their entire VC investment in less than three months time, and some even sooner, so what are you waiting for?

>> Create your VEEDEEO free account and try VC in the cloud <<

Increased Productivity & Efficiency

VC has had a dramatic effect on the way people do business nowadays, so what’s the point of having endless e-mail chains, when you can interact with colleagues in real-time, almost as if they were in the same room?

VC provides knowledgeable workers with the ability to easily share dynamic presentations and see actual reactions; naturally and as expected, this genuine, lifelike interaction results in faster decision making processes; in the ability to bring products to market quicker; and last but not least, in the opportunity to be more competitive.

Plus, research shows that 93% of all communication is nonverbal, so the implications are obvious since so much of sales, marketing and management comes down to it. VC allows participants to understand, process and collaborate over distance and ensures no inflection or gesture is missed or misinterpreted. For this reason, all parties involved are more likely to stay focused when video is added to the mix; decisions are faster; projects are shortened; and productivity is increased across the organisation.

Improved Management Communications

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In the same way colleagues are able to better collaborate with one another, VC can also be viewed as a way of improving management communications, since technology offers a way of strengthening relationships way beyond the mere use of a telephone or e-mail.

Since nowadays customers have access to more people within’ an organisation other than the salesperson responsible for a particular account, it’s vital that relationships extend beyond an email signature; that can only be achieved through a more lifelike interaction, such as a meeting using high-definition VC.

Enhanced Business Opportunities

With reduced travel expenses, increased productivity and efficiency and improved management communications, there’s actually time left to focus on fostering professional relationships and potentiating new business opportunities, thus allowing the ultimate flexibility of working from wherever, whenever.

Improved Work & Life Balance

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Any Team Manager knows that high morale translates into higher productivity, right?

Still, due to the pretty hectic lives that pretty much everybody is faced with nowadays, excessive business travel can not only burn out employees, but most importantly, contribute to familiar tensions and even “cripple” relationships.

By implementing VC within’ an organisation, one can guarantee that employees make meetings on-time and minimize the stress levels of a poor work & life balance.

BOTTOM LINE, VC technology has been globally embraced and is currently perceived as a mandatory tool, contributing to higher levels of productivity, increased morale and far more business opportunities, which is something that every organisation should strive for at all times.

 

What now?

Make these benefits come true. Put everyone at your organization trying VEEDEEO for free.

The Increase of Videoconferencing Software Solutions

Organizations are increasingly incorporating videoconferencing solutions in their day-to-day operations, and the Industry growth shows no signs of slowing down for the foreseeable future. Why?

Because a number of players still haven’t caught the train! Are you one of them?

The business landscape is in constant mutation, driven not only by technological developments, but also by the redefinition of what a workplace is and will eventually become in the near future.

With that in mind, collaboration is now front and center in the strategic plans of companies of all sizes, clearly driven by the need to build better teams, speed product and process development, and above all, sharing know-how and experiences among team members.

These are the main reasons why videoconferencing is growing within the business community and why it is set to become the preferred medium for communication in 2016, coming ahead of face-to-face meetings and recorded presentations.

>> Experience the video conference benefits in your organization <<

What are the main advantages of videoconferencing you may ask?

There are plenty:

  • Increased productivity;
  • Removal of distance barriers;
  • Ability of having meetings without leaving the office;
  • Attendance without the need of actually being there physically;
  • Significant reduction of travel and time costs associated to travelling;
  • Increased flexibility and possibility of promoting meetings on short notice;
  • Multi-point meetings across different time-zones and international boundaries;
  • And the list goes on and on and on…

Also, what are the biggest trends that backup mainstream video incorporation?

Support For Scale

As time goes by, the workplace will absorb more and more individuals who have grown up with the advent of internet, mobile devices and visual communications; that will translate in the need for organizations to meet the demands of this evolving workforce for greater mobility, flexibility and choice in how and where to work and which tools and devices to use for which tasks.

As a result, videoconferencing is currently being democratized, no longer being exclusive or limited to senior executives, but now available to product managers, business directors and HR resources experts among others.

Increased Reliability

Reliability is the name of the game for any successful business tool nowadays.

For videoconference solutions, being able to deliver a solid user experience on a regular basis is mandatory and this is particularly true in the communications world, where there is a multitude of participants, as well as a multitude of options available [voice, video, text, chat, email, etc].

Integration With Enterprise Systems

Long gone are the times when departments used stand-alone video conference applications, and nowadays, the ultimate goal is to provide business professionals with a single user interface or even a single application that can handle voice, video, text chat, presence status and even file sharing.

Infrastructure as Software on Physical and Virtual Servers

Running enterprise software on physical and virtual servers has been a common tech solution for many years, but only recently this concept has extended to video conferencing, where the need for complex, high-speed computation and low-latency response times is crucial to deliver an acceptable user experience.

The benefits of this new approach center on flexibility across the board: deployment flexibility, licensing flexibility, business model flexibility and technology flexibility.

Growth of Inter-Company Video Conferencing

Service providers have expanded their offer to allow companies to meet over video in the cloud, and over time, video conferencing has become common for inter-company communications.

In fact, recent surveys show that up to one-third of video calls are made to external individuals or sites, with typical examples including job candidates interviews, collaborations with remote experts, connecting with patients in telehealth networks, and calling suppliers of customers to discuss a business arrangement.

Adoption of New Technologies and Services

Although the industry is well over two decades now, hardware and software advances continue to drive higher-quality video, lower bandwidth requirements and feature-rich collaboration applications, but clearly the most visible trend is the evolution of cloud services.

Cloud services enable organizations with the ability to connect with virtually anyone who has an Internet access, offering customers a combination of affordability, flexibility, performance, short deployment time, redundancy, scalability, obsolescence protection, and more.

 

BOTTOM LINE… as organizations become increasingly global and the boundaries of what a “Working Space” is continue to evolve, the use of videoconference as a key day-to-day operational tool will clearly become the industry standard.

So, whether you are an IT professional or a Business Manager at a big or small company, the aspects and trends that we’ve previously outlined should be a part of your strategic thinking and planning process at all times.

Still haven’t thought how this trend will affect you? Maybe you should… NOW.

Try VEEDEEO today and start maximizing both your time and money.

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Speaking Without Words – Nonverbal Communication

Good communication is the key of any successful relationship, but it’s our nonverbal communication that ultimately speaks the loudest. Mastering it is an extremely powerful tool and can play a pivotal role in the process of connecting with others, expressing what one really means and hence, building better relationships.

1. What is Nonverbal Communication and Body Language?

When interacting with others, one continuously gives and receives wordless signals.

All nonverbal behaviors are invested of strong messages, messages that don’t stop when one stops talking either; even when one’s silent, he’s still communicating in a nonverbal way.

Quite often, what comes out of one’s mouth and what he actually communicates through his body language are complete opposites; faced with mixed signals, a listener will have to choose between one or the other, and in most cases, the nonverbal will prevail, because it’s perceived as being more natural and unconscious, portraying one’s true feelings.

2. Why Does Nonverbal Communication Matters?

When one’s nonverbal signals match up with what’s being said, aspects like trust, clarity and rapport naturally increase; when not, tension, mistrust and confusion are certain to settle in.

3. Types of Nonverbal Communication

There are numerous types of nonverbal communication, but these are the most important.

     3.1. Facial Expressions

Our face is hugely expressive, and unlike other forms, facial expressions are universal.

     3.2. Body Movement and Posture

It’s a given that the way one sits, walks, stands-up or holds his head, sends a clear message to others, transmitting a ton of information and playing a major role in the way others perceive us.

     3.3. Gestures

Gestures are innate and part of our daily lives, happening in a unthought way. Nevertheless, the meaning of gestures can be extremely different across cultures and regions, so it’s key to tread carefully and avoid being misinterpreted.

     3.4. Eye Contact

It’s usually said that the eyes are windows to the soul, and that’s spot on! Eye contact is one of the most important types of nonverbal communication, expressing a multitude of things, such as interest, affection, hostility, or attraction.

     3.5. Touch

We communicate a great deal through touch. Just think about all the messages sent by a weak handshake, a timid tap on the shoulder, a warm hug, a reassuring pat on the back or just a controlling grip of one’s arm.

     3.6. Space

Ever felt uncomfortable because the other person is standing too close or invading your space? Everybody needs their space, although it may differ depending on the culture, the situation and the closeness of a certain relationship.

     3.7. Voice

It’s not just what you say, it’s how you say it. When we speak, others “read” our voices, besides listening to our words. Pace, loudness, tone, inflection, sounds that can convey understanding, etc. Just think about how someone’s tone can indicate sarcasm, anger, affection or confidence.

4. Nonverbal Communication Can’t Be Faked

The number of “tricks” that can be used to project confidence or assert dominance is countless, but they’ll only work if one actually believes in it; it’s virtually impossible to control everything and the harder one tries, the more unnatural it’s perceived.

5. How Can Nonverbal Communication Go Wrong?

What’s being communicated either through body language or nonverbal signals affects how others see us, how they will likely respect us, and whether or not they’ll trust us. Unfortunately, mixed signals are frequent, and when that happens, things can go wrong.

Establishing solid and trusting relationships depends on how one uses and interprets signals.

6. Setting The Stage For Effective Nonverbal Communication

In this fast paced back-and-forth process, concentration and attention to detail is key. If one’s planning what he’s going to say next, daydreaming, or just thinking about something else, it’s certain that nonverbal cues and other subtleties will be missed in the process, so being focused and in the moment is the only way to go at it.

Feeling brave enough? Start a free trial to put your new skills in a live video broadcast session.

6 Tips to help you fight the fear of speaking in public

You have an important presentation to make but being in the spotlight causes you cold sweats. You stutter, words seems to get stuck in your throat, your body writhe with chills and it’s all because you fear watching your audience yawn at your speech. You suffer from glossophobia (from the ancient greek word for tongue, glṓssa), or fear of speaking in public – but do not give up just yet.

First of all, you are not alone. Fear of speaking in public is one of the most common fears in modern societies. As a matter of fact, it affects people you would not even imagine – from thinkers to economists, Hollywood actors and, even, politicians. It is estimated that 75% of the population suffers from glossophobia and studies even claim people fear less death than they fear speaking in public.

“According to most studies, people’s number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you’re better off in the casket than doing the eulogy.”

Jerry Seinfeld

Understanding the fear

Like any other fear, glossophobia affects both reasoning and body. Besides the predictable mental block, it also translates in physical manifestations such as dilated pupils, faster heartbeat, stiffness of the muscles of the neck and back, body shaking, nausea, hyperventilation, dry mouth and weak voice. Suddenly the speaker freezes in front of his audience.

Glossophobia is a social fear – it was born out of the social need for people to be accepted and appreciated. It is deep-seated in individuals due to millennia of social life evolution. We all want to be part of the group, we need social approval. Our mistakes and failures might end up in our rejection – and jeopardize our survival.

The mismanagement of glossophobia is a threat to any professional career that requires sharing knowledge orally – it means hours of preparation and brilliant ideas going down the drain. No one will give you the privilege of slinking through the back door just because you are panicked. Actually, talking in public will not put your life in danger and people will think they are asking of you something quite simple. Specially if the content is impersonal – like reporting results, or analysing the status of a project.

Bear this in mind – you may not cure the fear, but you can manage it

Like other fears, glossophobia will probably never be gone for good. But you can fight it so it will not become incapacitating or impact your professional life. We give you a small collection of tips, gathered from the testimony of some experts in public speaking who had to overcome their anxiety just like you. Take your notes and start your personal fight.

1. We fear what we are not familiar with

One of the main reasons for the persistence of glossophobia is lack of practice. Talking in public is a skill all speakers keep on mastering during the years. Practise makes perfection. Make a habit out of it and talk, talk and talk. Just as riding a bike, once you get the hang of it, you never forget. After all, you have a voice for a reason, right?

2. Fight silly “what if” questions

What if people don’t like my speech?

What if I am boring?

What if my presentation lacks quality?

What if my boss thinks I no longer suits his team?

Give your mind a break. One speech or presentation alone does not prove anyone’s value. Besides, you are focusing on what others will think, which is extremely difficult to dissociate, we admit, but is also harmful to your self-esteem. Successful people do not focus on negative ideas. Instead, they constantly repeat to themselves their best qualities and wishes of success. “I will make my presentation and my message will be clear”. You don’t have to be the best, but you can manage to do your best.

Takeaway: okay, getting others approval is inevitable and you cannot fight it. Involve colleagues or potential listeners and make them part of your learning process. “Where do you think I should concentrate? Do you think I should talk about this? Do you think my tone is adequate?” They will be glad to help you, just never forget the difference between criticism and advices.

3. Be narcissistic about your speech

Before all audiences, you are your first listener. Learn to enjoy listening to yourself and you will share your ideas and words with relish. Many people never had the chance to talk out loud while alone, to set their tone, or play with their voice. The more you repeat your speech, the better you can improve it to reach the right rhythm, mood and tone of voice.  

Takeaway: record your speech on your mobile phone, audio or video, take your notes and work on improvements before the bid day. Try not to be so harsh on your voice – electronic devices tend to alter the perception we have of our own voice – and concentrate on the utterance, the pauses, the interjections and the clarity of the message.

4. Keep calm and get ready to kick ass

Being nervous before your presentation is absolutely acceptable. Even if you have prepared yourself for many hours, inevitable silly questions will cross your mind. Many experts in public speaking strongly recommend you take 5 minutes to take a walk or relaxation exercises. In fact, exercise is benefitial for those who have stressful jobs, not just because they will look good, but because exercise has plenty of benefits – it helps relieving from stress and improving memory and gives the energy you need to performe your tasks the best way possible.

In short, relax! Quite cliché, but the word is overused for a reason. After all, is no big deal. Do everything you can to control your nerves before any presentation and you will be ready to face your audience – be it the board members of your company, your boss, your colleagues or hundreds of unknown listeners.

5. Prepare your body

One of the most common manifestations of anxiety is cotton mouth – the uncomfortable sensation of dry mouth that difficultates the speech. To avoid it drink a lot of water before your presentation in order to stay hydrated.

6. Take public speaking classes

Experienced professionals may help you identify your weaknesses and turn them into strengths. Courses are designed to teach people how to control their nerves, how to improve their self-esteem and structure their speech to make it clear. The feedback obtained is always honest. If you have to speak a lot in public, why not consider taking public speaking classes?

Bottom line, take the challenge. Facing our own fears means reaching an incredible state of satisfaction. Is our own personal success. Once we face our fears, confidence gets stronger – and confidence is contagious.

Do not forget video conferencing is more comfortable than having the audience sitting on the other side of the table, but we hope this article is useful if you fear speaking during a video meeting.

 

Feeling more confident to speak in from of audiences of up to 500 people? Conduct your video broadcasting sessions for free for 14 days.

Why are you wasting time?

The most precious resource we all have is time. Steve Jobs

A new year has arrived, but the world is still spinning frantically. There is no time to waste.

So – time. Is indeed a great asset many people fail to understand. Not because they don’t feel the ticking, but because they don’t know how effectively manage it. One thing we all know – “no man ever steps in the same river twice, for it’s not the same river and he’s not the same man” (Heraclitus), which is a poetic way to say we cannot freeze time or have it back. Our challenge is therefore “to decide what to do with the time that is given us” (J. R. R. Tolkien).

Because video conferencing has everything to do with saving time, we decided to give you some tips on time management. We will dwell on how to manage time in your working environment, but you can adopt some of the ideas to your personal life. In fact, you should save some for you and your family and friends – it is important to live life and bring enriching inputs from the experiences you collect to what you do – including your job.

Plan your week ahead…

… and keep planning every day. Planning in advance is half the battle and gives you a clear idea of what to do and where to start. Lack of preparation is like swimming on deep waters. Fortunately there are plenty of ways to help you plan your week – digital schedules, online apps like Trello or Weekplan or even mobile apps with reminders. Paper diaries are still fancy and can be your desk company during the week.

Also find your own work routine. For instance, start by reading the news, checking your email for urgent matters and your daily schedule for readjustments. Then set goals for each task. What do you need to accomplish? How long will it take? This will help you to define the time you need to perform the task and give you a clearer view of your daily amount of work.

Don’t underestimate the power of a checklist

Yes, a simple task list can make wonders for your time management demand, and to support it you should read the words of one of its greatest defender. American doctor Atul Gawande wrote a checklist manifesto and proved some successful – and impressive – results. He adopted checklists in several hospitals and the death caused by medical complications reduced about 35%. Plus, he considered checklists to bring security and control over work, and a boost on efficiency, focus and accuracy.

Delegate

Why is this so hard? If you are in position of sharing tasks, why do you keep piling up work? We know what you are thinking – nobody does things better than you. That is not entirely true. You belong to a team of coworkers with the same top goal – to make the organization succeed – so you must trust their discernment and capacity.

Takeaway: to delegate is also a way of empowerment and is highly motivational for the person you are trusting in. It is a good way of training someone and to make them satisfied and committed to the job. Nobody likes to be left on the corner. People want to participate, feel useful, be rewarded for their good work. Besides, when you trust someone, you are fostering a relationship of reliance, which is crucial for success to happen.

Define goals

What is more important for each task? Quality? To be delivered on time? Do this exercise to every item on your list. It’s a good way to self-evaluate your performance and measure your level of efficiency.

Takeaway: Prepare for your meetings in advance. Avoid the excuse “I did not have the time to look at this”, unless you want your audience wary of what you will say next. Instead make a good impression on your colleagues, partners and clients with a fluid speech and solid answers. They will see you as someone who takes at least 5 minutes to get prepared, so you must be organized and trustable.

Resist the temptation

There are plenty of distractions over our desk that take you time and kill your productivity – computer and mobile devices with internet access are the worst.

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Fight the enemies of productivity

Smartphones: new generations are so dependent on their mobile phones they check it at least 43 times a day. If you do the same but can’t fight the feeling, try switching it off or leave it behind during important meetings or tasks.

Email and googling: it’s hard to avoid them, but try to check email during specific hours.

Social media: peeking your friend’s profiles on Facebook or Instagram only takes 5 seconds, you say. But then you spend 10 minutes reading your feed. Probably you do this because you are bored. Why don’t you take a break instead?

Breaks save you time

We are not machines and our bodies require small breaks to recover energy. Besides, science tells us breaks help be more focused. Our brains are constantly being stimulated and our attention is attracted by many things at the same time. To combat or mind dispersion, specially if we are committed to perform long tasks, we should take brief breaks in order to keep the focus. When you stop, you think more clearly. We need some quick detachment from what we are doing to see in from another perspective. Taking a break may help us redefine goals or redo things that are not correct and we were too concentrated to pay attention. So take 5 minutes several times a day, 15 minutes in the morning and another 15 minutes in the afternoon – you decide – to breathe, get some fresh air and then return to see your task being done with ease.

Stop saying “yes” to everything

You won’t look good in the picture when you start failing. You want to help everyone and show you are capable of doing a lot, but you are only human, not a machine, so be fair to your physical and psychological limits.

Unplug when you leave work

We spend a great part of our day in our workplace. But, like everything else, we have to switch off and fill our minds with other thoughts. Don’t feel guilty. Your life is yours forever, but a job, well – it’s only a job. Do your best during office hours and have time to eat, to think, to have fun.

So take time for you – to eat better, to recreation, to get work done according to schedule. It allows you to create great ideas that inspire and distinguishes your business from others. It also makes you feel healthier – more time means less stress. Motivation will follow, and then success.

Why are you still wasting your time? Try VEEDEEO today for free and rush to save time.