Turn chat during your webinars or online events public, private or disabled

Give your viewers the privacy they need to ask questions and leave comments during your webinar. If VEEDEEO is your preferable tool for your webinars, learn how to use the Broadcast Chat.

First of all, you can decide whether to enable or not the chat during your session. Why not, you may ask? It depends on the content of your speech.

But if you are planning to answer questions, you can keep the chat enabled (which it already is by default). Use the toggle button to Disable broadcast chat (as below).

Broadcast Chat_Disable

To open the chat window on your VEEDEEO space, go to the left menu and select Broadcast Chat. The chat window will appear on the right side of the screen (see image below).

Broadcast Chat_Menu

All chat details will be archived so you can access it later.

You can also make your broadcast chat private. On the window chat, at the top, use the toogle button to make chat private (as below). Chat will be private if this icon Broadcast Chat_Private_icon is orange. All comments and questions from viewers will be only read by the organizer / presenter of the webinar or online event.

Broadcast Chat_Private

If you prefer to offer a personalized answer after the session, you can access the chat details and contact the viewer directly. Go the meeting card on the Past Meetings section of the Timeline and click on the icon Broadcast_Past Meeting Timeline_Icon BroadcastvIewers Details (Broadcast Viewers Details). You will be able to see all relevant chat details listed in the Broadcast Chat Transcript section, such as content, name of the viewer who made the comment and timestamp.

Broadcast Viewers Details_Chat

You can download all details to a .CSV file (editable in Excel or Google Sheets).

Have a webinar or online event to host? Login to your account or create a new one free.

Speaking Without Words – Nonverbal Communication

Good communication is the key of any successful relationship, but it’s our nonverbal communication that ultimately speaks the loudest. Mastering it is an extremely powerful tool and can play a pivotal role in the process of connecting with others, expressing what one really means and hence, building better relationships.

1. What is Nonverbal Communication and Body Language?

When interacting with others, one continuously gives and receives wordless signals.

All nonverbal behaviors are invested of strong messages, messages that don’t stop when one stops talking either; even when one’s silent, he’s still communicating in a nonverbal way.

Quite often, what comes out of one’s mouth and what he actually communicates through his body language are complete opposites; faced with mixed signals, a listener will have to choose between one or the other, and in most cases, the nonverbal will prevail, because it’s perceived as being more natural and unconscious, portraying one’s true feelings.

2. Why Does Nonverbal Communication Matters?

When one’s nonverbal signals match up with what’s being said, aspects like trust, clarity and rapport naturally increase; when not, tension, mistrust and confusion are certain to settle in.

3. Types of Nonverbal Communication

There are numerous types of nonverbal communication, but these are the most important.

     3.1. Facial Expressions

Our face is hugely expressive, and unlike other forms, facial expressions are universal.

     3.2. Body Movement and Posture

It’s a given that the way one sits, walks, stands-up or holds his head, sends a clear message to others, transmitting a ton of information and playing a major role in the way others perceive us.

     3.3. Gestures

Gestures are innate and part of our daily lives, happening in a unthought way. Nevertheless, the meaning of gestures can be extremely different across cultures and regions, so it’s key to tread carefully and avoid being misinterpreted.

     3.4. Eye Contact

It’s usually said that the eyes are windows to the soul, and that’s spot on! Eye contact is one of the most important types of nonverbal communication, expressing a multitude of things, such as interest, affection, hostility, or attraction.

     3.5. Touch

We communicate a great deal through touch. Just think about all the messages sent by a weak handshake, a timid tap on the shoulder, a warm hug, a reassuring pat on the back or just a controlling grip of one’s arm.

     3.6. Space

Ever felt uncomfortable because the other person is standing too close or invading your space? Everybody needs their space, although it may differ depending on the culture, the situation and the closeness of a certain relationship.

     3.7. Voice

It’s not just what you say, it’s how you say it. When we speak, others “read” our voices, besides listening to our words. Pace, loudness, tone, inflection, sounds that can convey understanding, etc. Just think about how someone’s tone can indicate sarcasm, anger, affection or confidence.

4. Nonverbal Communication Can’t Be Faked

The number of “tricks” that can be used to project confidence or assert dominance is countless, but they’ll only work if one actually believes in it; it’s virtually impossible to control everything and the harder one tries, the more unnatural it’s perceived.

5. How Can Nonverbal Communication Go Wrong?

What’s being communicated either through body language or nonverbal signals affects how others see us, how they will likely respect us, and whether or not they’ll trust us. Unfortunately, mixed signals are frequent, and when that happens, things can go wrong.

Establishing solid and trusting relationships depends on how one uses and interprets signals.

6. Setting The Stage For Effective Nonverbal Communication

In this fast paced back-and-forth process, concentration and attention to detail is key. If one’s planning what he’s going to say next, daydreaming, or just thinking about something else, it’s certain that nonverbal cues and other subtleties will be missed in the process, so being focused and in the moment is the only way to go at it.

Feeling brave enough? Start a free trial to put your new skills in a live video broadcast session.

6 Tips to help you fight the fear of speaking in public

You have an important presentation to make but being in the spotlight causes you cold sweats. You stutter, words seems to get stuck in your throat, your body writhe with chills and it’s all because you fear watching your audience yawn at your speech. You suffer from glossophobia (from the ancient greek word for tongue, glṓssa), or fear of speaking in public – but do not give up just yet.

First of all, you are not alone. Fear of speaking in public is one of the most common fears in modern societies. As a matter of fact, it affects people you would not even imagine – from thinkers to economists, Hollywood actors and, even, politicians. It is estimated that 75% of the population suffers from glossophobia and studies even claim people fear less death than they fear speaking in public.

“According to most studies, people’s number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you’re better off in the casket than doing the eulogy.”

Jerry Seinfeld

Understanding the fear

Like any other fear, glossophobia affects both reasoning and body. Besides the predictable mental block, it also translates in physical manifestations such as dilated pupils, faster heartbeat, stiffness of the muscles of the neck and back, body shaking, nausea, hyperventilation, dry mouth and weak voice. Suddenly the speaker freezes in front of his audience.

Glossophobia is a social fear – it was born out of the social need for people to be accepted and appreciated. It is deep-seated in individuals due to millennia of social life evolution. We all want to be part of the group, we need social approval. Our mistakes and failures might end up in our rejection – and jeopardize our survival.

The mismanagement of glossophobia is a threat to any professional career that requires sharing knowledge orally – it means hours of preparation and brilliant ideas going down the drain. No one will give you the privilege of slinking through the back door just because you are panicked. Actually, talking in public will not put your life in danger and people will think they are asking of you something quite simple. Specially if the content is impersonal – like reporting results, or analysing the status of a project.

Bear this in mind – you may not cure the fear, but you can manage it

Like other fears, glossophobia will probably never be gone for good. But you can fight it so it will not become incapacitating or impact your professional life. We give you a small collection of tips, gathered from the testimony of some experts in public speaking who had to overcome their anxiety just like you. Take your notes and start your personal fight.

1. We fear what we are not familiar with

One of the main reasons for the persistence of glossophobia is lack of practice. Talking in public is a skill all speakers keep on mastering during the years. Practise makes perfection. Make a habit out of it and talk, talk and talk. Just as riding a bike, once you get the hang of it, you never forget. After all, you have a voice for a reason, right?

2. Fight silly “what if” questions

What if people don’t like my speech?

What if I am boring?

What if my presentation lacks quality?

What if my boss thinks I no longer suits his team?

Give your mind a break. One speech or presentation alone does not prove anyone’s value. Besides, you are focusing on what others will think, which is extremely difficult to dissociate, we admit, but is also harmful to your self-esteem. Successful people do not focus on negative ideas. Instead, they constantly repeat to themselves their best qualities and wishes of success. “I will make my presentation and my message will be clear”. You don’t have to be the best, but you can manage to do your best.

Takeaway: okay, getting others approval is inevitable and you cannot fight it. Involve colleagues or potential listeners and make them part of your learning process. “Where do you think I should concentrate? Do you think I should talk about this? Do you think my tone is adequate?” They will be glad to help you, just never forget the difference between criticism and advices.

3. Be narcissistic about your speech

Before all audiences, you are your first listener. Learn to enjoy listening to yourself and you will share your ideas and words with relish. Many people never had the chance to talk out loud while alone, to set their tone, or play with their voice. The more you repeat your speech, the better you can improve it to reach the right rhythm, mood and tone of voice.  

Takeaway: record your speech on your mobile phone, audio or video, take your notes and work on improvements before the bid day. Try not to be so harsh on your voice – electronic devices tend to alter the perception we have of our own voice – and concentrate on the utterance, the pauses, the interjections and the clarity of the message.

4. Keep calm and get ready to kick ass

Being nervous before your presentation is absolutely acceptable. Even if you have prepared yourself for many hours, inevitable silly questions will cross your mind. Many experts in public speaking strongly recommend you take 5 minutes to take a walk or relaxation exercises. In fact, exercise is benefitial for those who have stressful jobs, not just because they will look good, but because exercise has plenty of benefits – it helps relieving from stress and improving memory and gives the energy you need to performe your tasks the best way possible.

In short, relax! Quite cliché, but the word is overused for a reason. After all, is no big deal. Do everything you can to control your nerves before any presentation and you will be ready to face your audience – be it the board members of your company, your boss, your colleagues or hundreds of unknown listeners.

5. Prepare your body

One of the most common manifestations of anxiety is cotton mouth – the uncomfortable sensation of dry mouth that difficultates the speech. To avoid it drink a lot of water before your presentation in order to stay hydrated.

6. Take public speaking classes

Experienced professionals may help you identify your weaknesses and turn them into strengths. Courses are designed to teach people how to control their nerves, how to improve their self-esteem and structure their speech to make it clear. The feedback obtained is always honest. If you have to speak a lot in public, why not consider taking public speaking classes?

Bottom line, take the challenge. Facing our own fears means reaching an incredible state of satisfaction. Is our own personal success. Once we face our fears, confidence gets stronger – and confidence is contagious.

Do not forget video conferencing is more comfortable than having the audience sitting on the other side of the table, but we hope this article is useful if you fear speaking during a video meeting.

 

Feeling more confident to speak in from of audiences of up to 500 people? Conduct your video broadcasting sessions for free for 14 days.

The Top 5 Reasons to Fall In Love With Veedeeo

Whether we assign a dollar value to it or not, time is currently the greatest commodity on the planet… period. Just think about how much of one’s typical work week is spent stressed about not having enough time to complete this or that task, reaching goals, meeting deadlines, delivering on time, and the list goes on and on.

No matter how anybody slices it, there are only 24 hours in a day, hence, Time is Limited. Yet, when one learns how to take control of time, its ability to focus improves, and with increased focus, comes increased efficiency, meaning, accomplishing more with less effort.

It also translates into better decision making, since through effective time management one can eliminate the pressure that comes from feeling that there’s just not enough time. Feeling calm and in control, decreases vastly the risk of making rushed decisions.

With this in mind, the multiplicative effect of time management it’s pretty straightforward.

Good time management allows one to accomplish more in a shorter period of time, which leads to more free time, which allows taking advantage of learning opportunities, lowering stress levels, enhancing focus and ultimately, SUCCESS.

This is where VEEDEEO steps in, putting video at the center of your company’s collaborative strategy; allowing to meet instantly with teams, clients and partners across the globe using just a browser or an existing video conference room; and allowing to broadcast your brands to the world, engaging with customers in captivating and immersive online video experiences.

The future of video communication is NOW and the SKY is definitely NOT THE LIMIT.

Reasons to fall in love with VEEDEEO? Honestly, quite a lot… bare with our self modesty; still, let’s focus on the one’s we consider to be our Top 5 for now.

1. SAVE, SAVE AND SAVE SOME MORE

Forget about travel hassles and associated costs and start putting technology at the forefront of your company, maximizing efficiency and reducing expenditure. Make use of your existing video conference equipments, computers or mobile devices to meet remotely with anyone around the globe.

VEEDEEO enables you to use your existing video conferencing rooms to connect with external contacts anywhere, with the possibility of guests connecting via browser, or via their own SIP | H323 Video Systems, assuring the best possible experience.

Test Your SIP | H323 System Connectivity For Free

 

2. THE WORLD YOUR OFFICE AWAY

Meetings in Silicon Valley, Hong Kong and London… in the same day?

Yes it’s possible, and all while comfortably seated in your video conference room.

The applications are numerous as one can imagine. It can be used to display new products and services to clients worldwide; to host seminars for professionals; to broadcast video in real-time to hundreds of people to make internal announcements or public releases; to provide training through video in real-time broadcasting sessions; all, just a click away.

Do Your First Broadcast For Free

 

3. BUSINESS AT THE SPEED OF LIGHT

In need of closing major deals and literally racing against the clock? Just stop wasting your time and money travelling around. Initiate video meetings with partners and clients in a matter of seconds and get things done faster than you ever imagined.

 

4. IT’S ALL ABOUT PRODUCTIVITY

Using our high quality video services, colleagues can exchange ideas, customer service can better satisfy customers and investor relations managers can advise shareholders. At a glance, Great Results = Highly Motivated Teams.

Deliver personalized and innovative video experiences to your customers, by means of creating direct video communication channels and having your sales and support teams eye-to-eye with them.

Innovate communication methods by use of video as the main contact channel, increasing trust and interactivity in the process; bring video to your brick and mortar stores to put clients in direct contact with experts at your offices and help desks.

Sounding way to complicated to implement? Not at all. Our Application Programming Interfaces [API’s] provide an easy deployment and with only a few lines of code, you can have a surprising video communication tool available in your website.

Request a Pilot For Your Website or Store

 

5. INFRASTRUCTURE COST REDUCTION

Extend your video conferencing infrastructure with our cloud video service. Have easy and instant access to video meetings with several points without investing in new equipments or expensive maintenance services. VEEDEEO enables you to have a video MCU instantly available in the cloud.

 

All summed up, at the end of the day it’s all about STAYING AHEAD OF THE COMPETITION.

Make your company stand out of the crowd with an incredibly fast, universal and innovative service powered by video collaboration, improving productivity and teamwork, while surprising partners and customers with cutting edge video communication tools.

 

NOT ON BOARD YET? Try VEEDEEO today and start maximizing your time and money.

7 Things you can do with video conferencing broadcast

If you are lacking ideas to start a live video broadcast session, get inspired with some of the (many) things you can do with this powerful communication tool.

1. Present new products and services to customers, fans and media at the same time

Make the big announcement through video and broadcast the launching event of that brand new special product or service to your large audience of enthusiasts, journalists, customers and partners.

2. Host real-time seminars or talks for professionals all over the world

Be it once a month or every week, supporting knowledge by hosting lectures with specialists is a great marketing weapon. Collaborators or external professionals worldwide, no manner who is your public, will recognise value in these events and get the word out. Nothing is more powerful for a brand or company than the word of mouth – especially if it is positive.

>> Learn more about Live Video Broadcast <<

3. Executive video meet-ups to exchange business expertise

Your company can become top of mind when it comes to brief video events. While saving money on logistics, you can also invite businessmen based abroad to join your video meet-ups and enrich them with their insights. This way you can build a privileged and exclusive communications channel to managers and directors and stand out.

4. Broadcast brand events to those who cannot attend physically

Company conventions, product collection presentations, brands international competitions… possibilities are endless. If a bunch of collaborators or partners could not take the plane to attend, they have a chance to be there, but remotely. Seated in the comfort of their offices, they can understand the new business directions of their company and learn what new projects are in the pipeline.

5. Report presentation

This might be useful to investor relations managers, for instance. They can use this as a report analysis and presentation tool and broadcast to all shareholders and associates while demonstrating results, business trends and other relevant content.

6. Online workshops

Personal trainer exercise routines, remote cooking or food processor recipe lessons, make up tips or even how to manage newborn babies – virtually almost anything can be broadcasted. Your company can have broadcast channels dedicated to online workshops with limited participation and turn into an extra income.

>> Host your first video broadcast session <<

7. Training events

In only one remote training session your company can gather a large number of attendees. This represents significant cost reductions, as it won’t be necessary to find a room, get food or coffee, or multiply the training sessions.

 

We challenge you to think of more video conferencing broadcast applications and share with us so we can help your business achieve success.

Oh, wait…

Before we finish, we are sure Youtube and Google Hangouts have crossed your mind. These tools are free and reach a large number of people. What VEEDEEO offers is a professional broadcast tool with premium support and, of course, a quality seal.

Big event to come? Start broadcasting today.

2 Good reasons why video conferencing broadcast is good for your business

Knowledge is power. Modern and cultured societies consume information as they breathe air. If education makes society move forward, imagine what it can do in a company. Lack of communication means information is not flowing, and, as human bodies faint without air, companies eventually collapse.

Is not uncommon to witness some communication deficiencies among collaborators and hierarchies. This may happen due to the absence of good communications tools, the shortsightedness of decisions makers or even conservative cultures that still promote the gap between those who know what is happening and those who have absolutely no idea. Attitude influences behaviour, and silence results in uncertainty, reticence and more silence.

All businesses require team work. Each person is important to make the wheel turn. Communication is essential to put all team members going in the same direction. The purpose should always be the same – the success of the business. If this is the mindset, information will flow, ideas will sprout and projects will speed up – and everyone will be satisfied.

1. Reach people through video conference

Meetings are a good way of reporting and sharing important data, but there are also written or audiovisual announcements released through the communications channels available in each company.

With technology, knowledge can be brought to a wider audience, from internal collaborators to shareholders. Announcements or meetings can be broadcasted real-time to hundreds of people from a video conferencing room or a computer – and all viewers listen to the news first hand.

At VEEDEEO we have created the means to allow any enterprise or brand to have as many video broadcasting channels as needed to communicate and expand their business.

2. Extend your company’s message to the world

You probably do not know (yet), but video is more and more an appellant resource for sales and marketing professionals. According to HighQ, 2015 was a great year for video as marketing tool. You can see an infographic with complete information on the collected data, but we highlight some interesting numbers:

  • by 2018, 79% of the internet consumer traffic will be video content
  • 69% of sales and marketing professionals used video
  • 93% of marketers use video for online marketing, sales and communication and consider video to be effective for brand awareness, lead generation and engagement

incredible data about video conferencing

Tip: Target your content

Your company can have one or several channels, each dedicated to specific topics or brands. There is no such thing as “general public”, and your content and message are not for every ears and eyes. Select and build your audience with relevant information for each targeted group of people and allocate it to one broadcast channel. This is also an easier way to manage each channel.

Mind flourishing with ideas for your business? Start broadcasting today!