New updates: automatic callback and new types of invitation

From now on, when you schedule a video meeting on the VEEDEEO web app (, you can invite participants placing their phone numbers, Skype for Business addresses, video conferencing systems registered in the corporate and global directory and other non registered SIP and H323 video systems.

Agendamento_Convidar Participantes_menu_EN

Until now it was only possible to invite participants using their emails. It is relevant to remind all email guests can receive a SMS alert when the video meeting starts if the organizer also associates their cell numbers.

Agendamento_Participantes Email_EN

Phone Numbers

The organizer can invite guests by placing landlines or mobile phone numbers. The invited phone numbers can be from any geography.

Agendamento_Participantes Telefone_EN

Skype for Business addresses

The organizer can save Skype for Business accounts in his own VEEDEEO account to make it quicker to invite colleagues or frequent participants.

Agendamento_Participantes S4B_EN

Video systems registered in the corporate directory

The organizer will access the list of registered system in the domain of his VEEDEEO account to quickly choose the system to invite.

Agendamento_Participantes Directorio Corporativo_EN

Video systems registered in the global directory

Simply type the company name you want to meet with to search for their registered video systems. If that company has indeed registered video systems, they will all be listed and the organizer can simply select the video conferencing room he wants to call.

Agendamento_Participantes Directorio Global_EN

Other non registered SIP or H323 video systems

Simply type the IP or URI of the video system you want to invite and name it to help you locate it in your guest list (ex: “Coca-Cola”). Then don’t forget to select the protocol of the system.

Agendamento_Participantes Equipamentos nao registados_EN


It is also possible to activate the callback function to these new types of meeting invitation. Callback makes the system to automatically make an outbound call to all participants when the meeting starts.

The callback option is selected by default.


Participants invited by email only can also choose to activate the callback function, so they can be automatically called when the meeting starts. They can be called to a phone number, Skype for Business address or SIP/H323 video system of their choice.

They can define what they want by clicking the link above, sent in the email invitation body:

Callback Email

Callback Definir Utilizador_EN

Login to your account to schedule a video meeting and try the new updates.

You don’t have a VEEDEEO account yet? Signup to test it free.


Program your meeting to auto start

The VEEDEEO system allows now video meetings to start automatically at the scheduled date and time.

For that to happen, the organizer only needs to select the option “Auto start” in the Meeting Details card.

The VEEDEEO system will start the meeting automatically at the scheduled day and time, sending email to participants invited by email and automatically calling all callback participants (via phone, Skype for Business or video conferencing systems).


Login to your account to schedule a video meeting and try the new updates.

You don’t have a VEEDEEO account yet? Signup to test it free.


Dial-out calls to registered and non-registered video systems in SIP and H323

An update on the VEEDEEO dial-out capability now allows to:

  • call from the VEEDEEO app virtual meeting room to video systems registered in the corporate and global directory using the SIP protocol (before it was only possible to dial-out using H323 protocol);
  • call from the VEEDEEO app virtual meeting room to non-registered video systems using H323 protocol (before it was only possible to dial-out using SIP protocol).

Redial option

It is also possible to redial video systems, Skype for Business addresses or phone numbers invited or added during a video call, from the virtual room.

Login to your account to schedule a video meeting and try the new updates.

You don’t have a VEEDEEO account yet? Signup to test it free.

Skype for Business integration

Everybody knows Skype for Business. Like it or not, the adaptation of the most well-known video call tool to the business universe has been quite successful. For that reason, several video conferencing services providers have decided to integrate in their products the ability to call or receive calls from Skype for Business clients.

VEEDEEO is now part of those video conferencing service providers who makes it possible to join, in the very same video call, both VEEDEEO and Skype for Business users.

VEEDEEO customers can call and receive calls from Skype for Business users in their virtual meeting rooms:

  • they can invite Skype for Business users to multipoint video calls with other devices (smartphones via mobile app, PCs, internal or external video conferencing systems and phones);
  • they can call Skype for Business users (or even personal Skype accounts) during a on-going video call from the VEEDEEO call interface.

For those companies with registered video systems in the VEEDEEO cloud, calls between Skype for Business users and those systems can be placed directly:

  • Skype for Business users can call directly the video system by dialing its VEEDEEO number address as if they were calling any other Skype user.

VEEDEEO has been looking to unify all possible video communications devices and systems to help companies widen their remote collaboration possibilities. All of this complemented, of course, with advanced features of content sharing, recording, real time broadcasting to large audiences and much more.

Contact us for further information on the brand new Skype for Business integration or try VEEDEEO free!

New VEEDEEO for Android app available!

Joining a video meeting wherever you are is even easier now you can use the brand new VEEDEEO app. VEEDEEO has developed an app for Android to help participants easily join a video meeting from their own smartphones.

This new app is quite simple and intuitive. Just insert your name and the VEEDEEO room you want to join. During the call you can mute and unmute both video and audio.


From now on you have a comfortable new way of attending remote meetings while you are on the go. All you need is internet access and you can connect to multi point meetings and video conferencing rooms.

App is available for Android devices and is free.

Free install app.

Send files during the video call

From now on it is possible to send files through VEEDEEO during your video meeting call. Reports, presentations, videos or images – participants have now access to a richer and more dynamic meeting environment without leaving the meeting interface.

To send a file to the other participants of the video call simply click on SendFiles_Icon icon, available on the meeting interface’s bottom menu.

In the window to Share Files, click on Choose File to select and upload a file from your PC.

VEEDEEO_File Sharing_001

The file is immediately available for all participants to click, download and save in their computers.

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You can send any file extension.

Start your video meeting to share files with your guests.

Control the network quality of the participants of your video meetings

VEEDEEO has developped a new feature to allow you to predict the quality of a video meeting by analysing the stability of the internet connection of each participants’ devices.

All participants are given immediate diagnosis of the quality of their network and that of the other participants. When you start your video meeting, on the left side menu just click on Guests> View Participants. On the attendee list, you can see a network icon that can take up to 3 different colors, depending on network quality:

  • Green: stable and good quality connection;
  • Yellow: few connection failures, but there might be some instability;
  • Red: very unstable quality, network with several faults and strong possibility of connection breakage.

Participants list

In case you network or that of one of the participants is red, choose to:

  • refresh the browser page;
  • change the wi-fi connection source to cable (if possible);
  • connect to another network; or, in case of persistence of reduced quality,
  • join the meeting with audio only mode or phone.

It is also possible to get more details about the source of the connection of each participant by clicking on the participant name. VEEDEEO system shows deatails such as:

  • source device for connecting to the video meeting (videoconferencing, browser or phone);
  • protocol used by the device (WebRTC, SIP, H323);
  • amount (in %) of network packet loss (audio and video).

For more information contact VEEDEEO support team.

Change media settings during a video call

If you have already started a video call with your customers through browser using your computer’s microphone, but in the during the meeting you want to change the audio source to an external microphone, you don’t need to interrupt the meeting to change your preferential media.

VEEDEEO added the ability to change the settings of video and audio input and output (microphone, speakers, bandwidth, camera) after you have started your video meeting without affecting it.

Just go to the left side menu and select the Media Settings option in the More icon.


In the framework choose the option of your choice:


You can change the media input/output during the meeting whenever you want or according to your needs.

Sign in to your account to try this new feature.

VEEDEEO upgrades its system to simplify user experience

As part of the continuous R&D effort to make VEEDEEO the most innovative video cloud platform in the market, we have proceeded to a major upgrade at the beginning of this week.

As a result, the VEEDEEO system is now easier and simpler and has gained several improvements and convenient new features.


1. Refreshed call interface

Simpler, cleaner and 100% user friendly. We understood the last call menu was quite confusing with so many button options, so we decided to let only the most used buttons visible during the call and arranged all other options on the new improved menu sidebar. This sidebar menu, on the left, will also be always visible so no feature is missed (some users were unaware of the former sidebar menu because that was hidden).


2. Screen-sharing performance better than ever

Faster and optimized so users can share any content on their screens during the video meetings with the best possible results. And to all internet users fancying Mozilla Firefox browser above all others, news are good. Is now possible to start a screen-share using this browser (no plugins needed).

3. Layout design more suitable to user demands

Users can now change the layout regardlessly of the number of participants, as well as enable or disable VAD at any moment during the call. This means VAD no longer turns automatic in meetings with 5 or more participants.

Brand new

4. VEEDEEO turns multi-language

We are giving the first steps into making VEEDEEO a multi-language platform. We have added two new languages beside English: is now possible to use the platform in Portuguese or Spanish. Boas notícias! Users can change the language preference at anytime, even right before entering the call (this will not affect the preference of the organizer).


5. Audio-only participants can now watch the video meeting

Just a matter of choice. If a user doesn’t have the necessary gear or doesn’t want to participate in a video meeting, he or she can listen to and watch it anyway in audio-only mode.

6. Testing audio to make it flawless

When onboarding a call, users can select the audio output (speakers) and test the audio before the meeting. Any technical flaw can be therefore identified and corrected in advance so as not to affect the video session.

Audio Only_Video

7. Registered Video Systems can be called from the meeting interface

Global Video Directory is now integrated in the call interface, allowing users to add / call registered video systems during the meeting. Registered systems must be online.

8. Permission to speak during a meeting

Also we have added the Raise hand (or Request to speak) feature to help hosts to moderate participants and conduct a truly productive video meeting. This new feature can be found on the left sidebar menu.

Rise hand


Want to see the new interface changes in action? Login to your VEEDEEO account or start a free trial.

Stay tuned for future updates.

Turn chat during your webinars or online events public, private or disabled

Give your viewers the privacy they need to ask questions and leave comments during your webinar. If VEEDEEO is your preferable tool for your webinars, learn how to use the Broadcast Chat.

First of all, you can decide whether to enable or not the chat during your session. Why not, you may ask? It depends on the content of your speech.

But if you are planning to answer questions, you can keep the chat enabled (which it already is by default). Use the toggle button to Disable broadcast chat (as below).

Broadcast Chat_Disable

To open the chat window on your VEEDEEO space, go to the left menu and select Broadcast Chat. The chat window will appear on the right side of the screen (see image below).

Broadcast Chat_Menu

All chat details will be archived so you can access it later.

You can also make your broadcast chat private. On the window chat, at the top, use the toogle button to make chat private (as below). Chat will be private if this icon Broadcast Chat_Private_icon is orange. All comments and questions from viewers will be only read by the organizer / presenter of the webinar or online event.

Broadcast Chat_Private

If you prefer to offer a personalized answer after the session, you can access the chat details and contact the viewer directly. Go the meeting card on the Past Meetings section of the Timeline and click on the icon Broadcast_Past Meeting Timeline_Icon BroadcastvIewers Details (Broadcast Viewers Details). You will be able to see all relevant chat details listed in the Broadcast Chat Transcript section, such as content, name of the viewer who made the comment and timestamp.

Broadcast Viewers Details_Chat

You can download all details to a .CSV file (editable in Excel or Google Sheets).

Have a webinar or online event to host? Login to your account or create a new one free.